Who do I contact for parking issues?
Parking issues on the street should go to the non-emergency police at 979-361-3888. You can request to have the NET Officer for your area contact you. If you have parking issues on the property, you can call the City of Bryan Code Enforcement Office at 979-209-5900 and they will issue a work order. You can also take care of this online at the link below -
https://docs.bryantx.gov/helpbryan/
What is the policy for trash containers?
Trash containers must be stored where they are not visible from any street, Common Area or lot unless at the curb for pickup. Per the City of Bryan Code of Ordinances, trash cans may be placed at the curb no earlier than 5 a.m. the day of trash pickup and must be brought in within 12 hours of pickup. Regular trash pickup and bulk pickup is on Thursday. Follow the link below to the City of Bryan Website for useful information about holiday collection schedules, type of refuse allowed and contact information for Waste Collection Services - https://www.bryantx.gov/environmental-services/waste-collection-solid-waste-group/
What is the policy on sheds?
According to the deed restrictions, sheds and outbuildings must be approved by the Architectural Committee (ARC) prior to installation. Additionally, any structures with floor space greater than 120 square feet require a permit from the City of Bryan, in addition to requiring architectural committee approval.
Who do I contact about a street light being out?
Street lights are owned and maintained by Bryan Texas Utilities department. Please visit the BTU website to report the issue here.
Who do I contact for service issues that fall in the City of Bryan's jurisdiction?
If you have a service issue that falls under The City of Bryan’s jurisdiction, please click the link below to submit a request.
https://docs.bryantx.gov/helpbryan/
How do I get a key to my cluster mailbox?
Cluster mailboxes are owned and maintained by the US Postal Service. You will need to go to the Bryan Post Office located at 2121 E W Wm J Bryan Pkwy to get your keys. If you are a homeowner, you will need to take a copy of your utility bill or your closing documents. If you are the first owner of a newly built home there is no charge for the keys. If this home is pre-owned or you are renting and have not received keys from the landlord then the cost to re-key the lock is $25.00. The post office will provide you the location of the box and your box number when you get the keys.
Who do I contact about a noise or animal complaint?
Noise complaints should be directed to the Bryan Police Non-Emergency number (979) 361-3888. Here is a link to the City of Bryan website for more information - https://www.bryantx.gov/animal-center/#animalControl